Nautical Ventures Fort Lauderdale reviews

1620435847

Luis Figueroa

google

Unfortunately, Mr. Figueroa is experiencing warranty issues that will be taken care of 100%. Covid and supply chain issues, especially in Europe where this boat is built along with shipping delays from Europe, are creating backlogs that are out of our dealership's control. We want you to know are doing everything possible to rectify these warranty items.

1624445880

1

No sirven, no los recomiendo , la respuesta para servicio un desastre me entregaron un dingui q se pagó $26.000 mil dólares Northstar con muchos defectos y no ayudan a resolver. No les compren ningún bote ó dingui. No responden para nada.

1618934830

GOING PLACES

google

Hello Going Places, This is very confusing for us to understand because we have at least one model of every kayak we carry on display in our showroom, and we only pull from the warehouse to restock or get a specific color thats not on our showroom floor. Did you actually stop by and visit one of our dealerships? The only time we require to take an order is when a customer wants a special order from one of our suppliers. Our North Palm store manager, Stephen Wigal, and our Ft. Lauderdale manager, John Farris, have both offered to help you resolve this issue. At Nautical Ventures, putting customers first is our first order of business. If you provide us with your contact info, one of them will contact you back. Or, if you prefer, contact us at (954) 926-5250 or e-mail [email protected] Thank you.

1619025333

1

Looking to buy a kayak. Contacted the Ft.Lauderdale location and the N. Palm Beach location. Both locations share a common warehouse which is in Ft. Lauderdale. In order for them to show a kayak they have to take an order. They really push for it too. I don't know this company from Adam, but, I sure as heck find this to be very fishy (no pun intended).

1549663377

Harald Paulsen

google

Hi Herald -- Thanks for the feedback. Much appreciated!

1549919377

5

Very helpful staff, John really helped me with a Bixpy power pack

1550448663

B A

google

Hi Beatriz, thank you for your review. We really appreciate it and are happy you had a great experience.

1551118409

5

Customer service was great! Eric was very knowledgeable and very attentive. He answered all our questions with great patience and i had alot of questions! He offered different choices to what we came to buy. He took the time to show us (in detail) how to use what we purchased. Eric showed us a better, safer, and smarter option for our family. Thank you so much! We will be back.

1558569216

David

google

1

Bad customer service.